One of our users, Amy Miller, submitted a short blog post to our Colleague Activities Blog which she entitled "I Hear You" about the importance of validating others and being validated oneself.  It looks like she is just beginning this blog, but hers is a good example of a mediator's effort to reach out to the general community and help teach conflict resolution skills which are so widely needed. I hope Amy will continue her effort and others will look at this and be spurred on to do something similar!  We need all the outreach we can get to help people understand--and utilize constructive ways of dealing with conflict!