Intervention Roles
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Mediator, Silke Hansen, says mediators and facilitators play many different roles in a case as it unfolds. |
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Leo Cardenas describes how he took on some tasks that should have been done by the parties themselves, but they were not in a position to do so. By so doing, however, he helped give community groups a voice that they never had had before. |
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Nancy Ferrell says one job of a facilitator is to model good process so the clients eventually can handle things themselves. |
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Silke Hansen describes how she has to explain her role carefully when she is doing her conflict assessment. |
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Silke Hansen goes into all disputes aiming for mediation |
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Civil rights mediator Silke Hansen describes how she builds trust with minority groups even though she is white. |
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CRS mediator Ozell Sutton tells how he works with parties to prevent violence during marches and demonstrations. |
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Bob Hughes talks about a situation where he became a community organizer. |