Intervention Roles

Intervention Roles


Mediator, Silke Hansen, says mediators and facilitators play many different roles in a case as it unfolds.
Leo Cardenas describes how he took on some tasks that should have been done by the parties themselves, but they were not in a position to do so. By so doing, however, he helped give community groups a voice that they never had had before.
Nancy Ferrell says one job of a facilitator is to model good process so the clients eventually can handle things themselves.
Silke Hansen describes how she has to explain her role carefully when she is doing her conflict assessment.
Silke Hansen goes into all disputes aiming for mediation
Civil rights mediator Silke Hansen describes how she builds trust with minority groups even though she is white.
CRS mediator Ozell Sutton tells how he works with parties to prevent violence during marches and demonstrations.
Bob Hughes talks about a situation where he became a community organizer.