User Guides

What They Are and Why We Have Them

One of the problems with large knowledge bases is that they get so big that they are difficult to navigate. That's been a problem with BI for a long time — one we are forever (it seems) trying to address. One way to deal with this issue is to create sub-sections of the BI Knowledge Base focused on particular topics or user groups. These "User Guides" highlight a subset of BI materials (and external materials related to BI topics) of likely interest to particular audiences or focused on particular broad topics.

Current User Guides

Guides for Particular User Groups

Guides for Particular Topic Areas

Conflict Advice: Checklists of Things to Think About

For people struggling with difficult conflicts, our checklists highlight conflict dynamics that are helpful to understand, as well as options for dealing with common problems.


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